- Prices are subject to change without notice. Please confirm the price indicated on your order confirmation during the check out process.
- Orders may also be placed via fax or email: email@example.com
- Feel free to get in touch if you need our assistance before or during your order. Our general hours of operation are Monday thru Friday 8:00 a.m. to 5:00 p.m
Except where noted otherwise, the 'Displayed Price' shown for products on Quality Silks represents the full retail price listed on the product itself, suggested by
the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered
elsewhere. The 'Displayed Price' is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain
items that are offered as a set, the 'Displayed Price' may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail
price for each of the items included in the set.
With respect to items sold by Quality Silks, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until right before
your order has entered the shipping process. Despite our best efforts, a small number of the items in our online catalog may be mispriced. If an item's correct price
is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such
cancellation and the reason for cancellation.
Discounts: Quantity discounts are shown on each of our product's pages on QualitySilks.com; if you do not see a discount listed, please contact our Sales Team. Items cannot be mixed to receive quantity discounts with the exception of custom made trees (contact a sales representative for more information on our assorted tree discount). Additional discounts are available for special orders and large quantities.
Quality Silks attempts to be as accurate as possible when creating online catalog descriptions. However, we can not and do not warrant that catalog descriptions or
other content on this site is accurate, complete, reliable, current, or error-free. If an item offered by Quality Silks is not as described, your sole remedy is to
return it in unused condition (or compliant with our return policy).
PLASTER BASE COST:
Plaster Bases or Weighted Bases are NON-DECORATIVE and serve only to support the tree to stand upright.
All trees indicate (BARE TRUNK) will be shipped flat and unshaped. Autograph's custom trees are assembled in paper mache and plaster or Weighted Base to stand
upright. Prices are as follows: Plants up to 3' = $8.50, Over 3' to 4.5' = $16.50, Over 4.5' to 7' = $28.50, 8' and over = $50.00. All potting prices are Net (no
Quality Silks is a premier retailer of quality artificial foliages. We sell both retail to the public and wholesale to the trade. Specify your account type when
ordering. By default all customers will see retail costs when browsing our online catalog.
Customers are responsible for maintaining the confidentiality of their own account email and password and for restricting access to their personal computer or
laptop, and you agree to accept responsibility for all activities that occur under their account or password. If you are under the age of 18, you may use Quality Silks
online catalog only with involvement of a parent or guardian. Quality Silks reserves the right to refuse service, terminate accounts, remove or edit content, or cancel
orders in their own sole discretion.
Certain links are provided that may lead to external Web sites maintained by third parties over which Quality Silks has no control. We take no responsibility for
the accuracy, content, or any aspect of material found through such links, and disclaim any liability to you for such material or for any consequence of your decision
to use the links provided or your use of such material. Quality Silks disclaims all liability and makes no representations or warranties for any products or services
sold or provided to you by any third party or external link. Your purchase of products or services through one of those other sites is subject to agreements and/or the
terms and conditions in effect between you and the providers of products and services at those other external sites.
You agree that you shall not bring a suit or claim against Quality Silks arising from or based on your purchase or use of products or services through external
sites or third party links. Links do not imply that Quality Silks sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark,
trade name, logo, or copyright symbol displayed in or accessible through the external links, or that any linked site is authorized to use any trademark, trade name,
logo, or copyright symbol of Quality Silks.
Note: All Custom Made Items Are Non-Returnable. All custom merchandise are not refundable, not cancelable and not returnable. Quality Silks
reserves the right not to accept any returns and/or offer any refunds for any of our custom made items or items that have been modified and shipped to the customer.
Modified merchandise such as fire-treated foliage, spray painted foliage and items potted in planter bases are considered special services offered by Quality
Decorative planters and containers must be ordered separately unless otherwise indicated in the product description. The planter cost is not included in the price
of any items in our online catalog. It is not Quality Silks policy to recommend a planter or container size to match a particular size of tree or plant. We generally
assist, but will not be held responsible if they do not match exactly. If any planter needs to be exchanged for an alternate size or color, freight charges will apply
and are the customers responsibility.
Fire Retardant Foliage:
Quality Silks provides many fire retardant products. Our fire retardant products are impregnated with the necessary fire retardant directly into the fabric and
polyethylene branch components prior to printing and injection molding. Our fire retardant system will not dissipate, wash off, drip off, or leave a messy, oily film.
It meets all the National Fire Prevention Association 701 Tests for non-flammability plus the ASTM E84-95, Standard Test Methods for Surface Burning Characteristics of
Building Materials. This test method is also published under the following designations: ANSI 2.5, NFPA244, UBC 8-1 (42-1) UL73.
All Fire Retardant Foliage will have an [R] in the prefix and be indicated by a Fire Retardant Symbol. All PVC material (Marked with a "C" in the prefix) is Inherently
Fire Retardant. Necessary documentation is available upon request.
Sample cuttings (for color or texture) up to 10 available items are not charged. Quantities in excess of 10 will be subject to charge. Whole samples (1 item each)
that are under the $100.00 will not be eligible for any discounts.
By visiting and/or using Quality Silks online catalog, you agree that the laws of the state of Indiana, without regard to principles of conflict of laws, will
govern these 'Conditions of Use' and any dispute of any sort that might arise between you and Quality Silks or its affiliates, sponsors or endorses.
Policies, Modification, Severability:
Please review our other policies, such as the privacy notice and our
shipping and returns policy, posted on this site. These
policies also govern your visit to Quality Silks. We reserve the right, at any time, to make changes to our site, our policies, and these 'Conditions of Use'. If any
of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition(s).